1. Does Jasonfly ship to my country?
We ship to almost every country in the world except the following ones, due to shipping restrictions. We're sorry and will keep working on this.
2. How much does shipping cost?
You can enjoy free shipping on orders over US$19.9.
If you need express shipping, you could choose it at checkout, which costs US$10.
3. How long will it take for my order to arrive?
Total delivery time = processing time + shipping time
(not including customs delays, weekends, holidays and any unforeseen circumstances)
Processing Time: 1-2 business days
Standard Shipping Time: 7-12 business days
Express Shipping Time: 3-5 business days
4. How can I track my order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
5. What if the package doesn’t arrive?
If you don’t get your package 30 days after it was shipped, please contact us at email@example.com. We’ll either resent a new one to you or give you a full refund.